Why am I stuck on 32 Hours and nothing ever updates?

I am absolutely livid as to why I am not allowed to play this game because they do not know how to load updates. I bought and own this software. I should not be denied to be able to play this game. If I don’t want to update the software thats my choice not Microsoft or ASOBO or whom ever to tell me when and when not I can use it. Especially after this lates fiasco!!!