I think it’s pretty simple to understand. I paid around $200 for something they sold me as an improved and innovative product compared to MSFS 2020, and what I received was an ugly duckling. I understand that there are people especially in this game-simulator who are content flying a Cessna over their house. But many others, like me, have been playing flight simulators for nearly 25 years.
What we’ve been sold is a completely broken product in that regard. It absolutely does not deliver on what was advertised for months not in content, polish, performance, or stability. It’s an outright disaster, to put it mildly.
It’s like buying a new car that you saw in perfect condition at the dealership, but when you go to pick it up after paying, you find three flat tires and a broken air conditioning system. Then the salesperson tells you not to worry, that it’s normal, and that in about a month, you’ll be able to use it, promising it will be repaired. It makes no sense whatsoever. Just as I can understand that some people tolerate these things, you should understand that the vast majority of us find it unacceptable.