Of course it’s your right to choose to take offence, Mathijs; but as mentioned in the previous post, those of us who purchased the base model did so on the commonly-accepted premise that liveries would eventually be free. IniBuilds have also decided to charge for liveries recently but there was never any suggestion that they’d be free for console users. They also released them at more-or-less the same time as the aircraft (in this case, the A300).
While I accept that the whole debacle was likely fuelled by Microsoft’s Marketplace policies, it was clumsily and ambiguously handled, if you ask me. 5-6 identical Ryanair liveries (three in a single pack!) yet no GOL, no TUI, no JAL, no Transavia… I can’t for a second believe your customer base requested this. When queries were made by the console community in your forums, they were basically told to like it or lump it. Your customers are your greatest critics — it’s prudent to listen to them.
So onto a little praise now… you have discounted your livery packs to the bare minimum in the last couple of sales and I don’t think anyone begrudges paying £1.69/$1.99 for 10 liveries. That’s good value, considering the quality. You also addressed the colour inaccuracy with the Ryanair liveries — although when I first raised the issue in your forums, I was told it was correct and that I was basically imagining it. I could have taken offence to that, since part of my job involves imaging and colour perception (within aviation, I might add).
It’s a two-way street. Your work is fabulous but your customer communication needs a little work. I’m not having a go for the sake of having a go — I’m genuinely trying to impart a little constructive criticism. And I think my words speak for many in the Xbox simming community who feel things could have been done better.