Not defending unprofessional behavior, but some PMDG fans are quite rabid when they don’t get what they want.
I understand the position Xbox players are in having to pay for liveries and I agree they should be free too for them as well as PC players. But I’m hard pressed to believe any perceived malice from devs to customers is intentional.
Companies like PMDG are the types of companies you need to speak with your wallet to be heard. The catch 22 is most people don’t care about developer drama enough to reconsider their purchase of their favorite plane. For every one person who boycotts PMDG there’s 3 who just bought one of their products