XBOX - Unable to search for airports in EFB


ISSUE DESCRIPTION

Description of the issue:
Cannot enter ICAO in departure or destination field using EFB on Xbox.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Click the departure airport box, an onscreen keyboard pops up…
  2. Key in the ICAO and hit enter, popup disappears and the text is in the EFB field with an X in a blue box next to it.
  3. I click the X and the keyboard popup appears again and observe (in the background) a list under the departure airport box of search results…
  4. But cannot click them until hit return or escape to close the keyboard popup…
  5. Then the field goes back to blank!!
  6. Same behavior using only Xbox controller to enter text in the popup or an external logitech keyboard.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
Either Xbox controller or logitech keyboard - same results.

[END OF FIRST USER REPORT]