Running the store version and Windows 11 X64 Pro System was running fine, but after an update from my hardware MOBO and CPU I have the following issue: It crashes (during the first black loading screen) with UCRTBase.dll error Exception code: 0xc0000005 Mobo = MSI MPG Z690 Edge wifi ddr4 and CPU…

Finally solved was audio related and NVIDIA… I normally install the NVIDIA drivers without HD audio driver… However Windows 11 installs the default hd definition driver if you don’t install the NVIDA HD audio driver :upside_down_face: That driver gives the UCRTBase.dll error, after installing the 5…

Do you have the English Language (US) pack installed? That will cause the UCRTBase.dll issue.

You mend to have it installed not uninstalled?

You need it installed, if you don’t it will cause this issue. If you do have it installed, here is a link to a post with some more advice. [image] Black Screen with White Border Install, Performance & Graphics Got this reply from Zendesk. It might help as I disabled all n…

Then we are on the same page I have it installed :slight_smile:

I’m already at the point that the windows audio service is the problem of the crash…

I suuplied the link in case you may have some of those other services installed as well.

Do you have the Nvidia sound installed. I have seen that cause issues as well.

nahimic services, if you have those..that is a culprit.

After updating hardware the black load screen crasches with error UCRTbase.DLL Exception code: 0xc0000005

Bug Reporting Hub Install, Performance & Graphics

TheSevenflyer February 17, 2022, 8:14pm 5

You need it installed, if you don’t it will cause this issue.
If you do have it installed, here is a link to a post with some more advice.