I wonder if the process for the code to contact the cloud to get the user settings has some kind of timeout factor associated with it. So if you have nothing in Community and/or your startup is relatively fast, it’s able to get to the cloud server and get your settings. But if you have x number of items, or if the server is overrun with other requests (or who knows what else) then it times out and defaults to the Easy settings. Just thinking out loud.
I’m fine with helping troubleshoot more if anyone has any ideas of how to test this.
BTW I’m in the St Louis Missouri area, so the East USA server would normally be fine for me. I’ve seen the spinning circle a lot already today, so I’m guessing it’s being hammered pretty hard.
But just because the SU14 beta server selector only says “Eastern Server”, (ie the other options have been removed), does not mean it is the SAME eastern server that SU13 players are using.
The release notes say that su14 beta is on a new “SU14 beta Test server” – that maybe happens to just be called “Eastern Server” in the SU14 beta menu
Ie the did not change the name “temporarily” to say “Eastern SU14 Beta Server”
I think it may be a NEW server, set up for SU14 Beta, to specifically handle the new SU14 Beta, specifically for Multiplayer.
but ..
Is data SAVED and Received from the selected server, or is the selected server only for MP, and one’s config data is saved through some other server.
Whatever the case, the Re-Sync has changed in that it no longer offers the option to select, if the data does not match by time, and that is a SYMPTOM that has started at the same time as the Assistance Option Reset Issue,
Like everyone else here, Beta testing SU14, I am only Guessing , based on my observations.
When I take the DRASTIC step of restore my WGS folder to a backup from earlier in the middle of this month, the re-sync process does NOT seem to detect that, and ask me if I want to use CLOUD or PC data, like it did prior to SU14 beta.
Highly unlikely that it is getting more Hits from the limited number of SU14 beat testers, compared from what it is use to getting form the MSFS community still on SU13, or the whole MSFS community before SU14 was released.
Obviously, as a user, we have no idea of these numbers, but the above seems “Reasonable to assume”
That’s certainly possible, but something is causing it to be sluggish. Before the beta, I don’t remember the last time I saw the spinning circle, but I’ve seen it quite a bit since this Beta. I’m even seeing it as MSFS sits on the main menu.
Also, the number of Beta testers might be higher than we assume. I’m sure there are quite a few people out there who joined the Beta “way back when” and simply haven’t left, and of course there are also those who join only to get the latest changes (no judgement, just an observation).
It´s a very annoying issue. Also to add to the lis. The sim continues to crash every time a friends plane is clicked on on the world map. Beta testers rock!
Just restarted the sim once again…Assistance Settings were reset. I AM wondering why I could go for at least three or four restarts before having my settings reset. As far as I know, nothing has been changed on my end.
Update hours later: After a couple more starts with resets, I have one that retains the “Hard” settings. So it appears to be an intermittent issue on my machine, anyway.
There does not seem to be a work around to stop the resetting, apart from not being on the Internet, to sync to the Cloud data
Ie
Unplug Internet
Start MSFS
After Internet /l license authentication warnings and its failure to sync the cloud data, re-connect the Internet, and continue as normal
Occasionally start MSFS with Internet connected, to update any SU14 beta updates, but then you will probably have to check your Assistance setting.
The GOOD things is that only seems to affect Assistant setting – I have not seen it set any other parameters to DEFAULT (like trashing all your Keybinds or controller setting !! )
IMPORTANT - Connect your desktop or laptop to the internet.
1 Open the Microsoft Store app.
2 Click on the user profile button > settings
3 Make sure your offline permissions is set to ON
4 Open Xbox app > click on the user profile button > settings > general
5 Enable offline permissions.
6 Launch MSFS
7 Disconnect your PC from the internet (or disable network card via device manager)
8 Click switch offline
I am on MS-Store, and apart from a License warning message, I can start MSFS fine without Internet.
No special X-box login settings etc (that I can recall ever setting)
I start MSFS from my own custom Batch File, that does a few other Backup things and editing of config file (that I choose to optionally do) BEFORE it starts MSFS with
I just saw that there is an issue with marketplace purchases for SU14b participants as well.
So probably there is really just somethingwrong on the test server setup and all this is connected.
And if this is the case, then this will be resolved pretty soon, i guess, as the last thing they want is losing money from lost purchases on the marketplace.
So i basically cross fingers that this is somehow connected
This appears to be a different issue to just a Reset of Assistance Options.
Like everyone else, I am seeing Assistance Rests, each time I start MSFS and it gets my data from the cloud, but all the other r setting (I have checked, like Hardware profiles) are secure and are not getting lost or changed .
Hardware setting are annoying to get lost – but a lost LOG book is a Disaster that you cannot recover from (without your own local backup)
There has to be the makings of a joke here, about Cloud data getting lost, and it raining on your parade !
Just happened to me for the first time. I’ve launched the Sim about 5 times in SU14 Beta and it kept my settings, but this time reset them to easy.
I have no add-in managers, no symbolic links and only 5 folders / 190MB in my community folder.
Just restarted it again and all is good - perhaps connected to the small update today as the problem launch was the first one after applying todays update. (Just guessing here) - I’ll update this if it happens again.
The server drop down dialog box is only for multiplayer. AFAIK, you cannot select which server you connect to for streaming scenery, live weather, real-time traffic, saving or retrieving cloud settings etc. MSFS does that automatically, based on internal networking mapping protocols the end user has no control over.
And there is not “a” server. I am located in the northeastern US. I have monitored the TCP/IP connections that MSFS makes when it is running, and it is typically connected to between 5 and 9 discrete IP addresses, which are located in various geographic locations in the US. Some of the connections show a lot of incoming packets continuously - some not so much. Some show more upstream data than downstream.
I do not use multiplayer, ATC or traffic. If I did, I would probably see even more discrete IP connections than I already do.
AFAIK the only way to get a different “set” of servers would be to use a VPN, which would make you appear to be located in a different geographic location than you actually are
It may well be that the server being used for multiplayer is unique to Beta 14, and at the moment there is only one (in the eastern US)
