Cannot load MSFS2024/MSFS 2020 [12-Nov-2025]

Still not loading, stuck at 0% loading

Hi folks,

I’ve escalated this internally. I’m unsure if it’s related to the earlier outage (since resolved) from a few hours ago or if this is something new, but either way we’ll get people looking into it. Thanks for your patience as our support teams work to resolve this issue.

Thanks,
MSFS Team

6 Likes

I just cleaned MSFS24 out by uninstalling and reinstalling. Still stuck at 0% and boy I am not happy about this. £200 game and it cant load

4 Likes

actually mine says “0% - Loading language …” not sure if that helps at all

1 Like

same here, what is going on and why no info from MS they must know there is an issue……

Also have the waiting for authentication message still. Su4 beta if it helps, also located in Australia…

I’ve reinstalled as well (Xbox Series S), and it didn’t help either. Still the same issue as well: Stuck at 0% with the “Waiting For Authentication” message. In case it helps in any way: I’m in the SEA region.

1 Like

Update. started loading again. I didn’t do anything. Just at random the loading started again.

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:
•still the same

isnt working for me. stuck at loading language. 0%

Yup same issue here on west, 0% Auth…

Same here for the last hour, I’m in Washington state.

2 Likes

+1 here - same issue as described above

same here 0% loaded

Still out in Australia same language issue 0%……

Well Im in northern cali and yup its out over here 0% waiting on authentication.

Same here in NorCal SF area stuck at )

Same issue Waiting Authentication located Sydney Australia.

Same stuck at loading language. JAPAN

ISSUE DESCRIPTION

Description of the issue: Online functionality is completely broken it seems. Cannot connect to the store, clicking my gamer icon shows the server status as ‘Offline’. I’ve restarted the sim, my Xbox, my router… everything possible to troubleshoot but nothing is working. I’ve checked the network connection and speed on my Xbox and every other game is able to connect to online services.

Note: I also turned off online services in settings and turned it back on and that didn’t work as well. I’ve followed all steps recommended by MSFS.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Launch MSFS 2020

  2. ???

  3. No profit

MEDIA

3 Likes