Are you on Steam or Microsoft Store version?
Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
Are you using Developer Mode or made changes in it?
Brief description of the issue:
I have only just got this game on the Game Pass, and haven’t been able to get on it at all. It gets to the loading screen after ‘checking for updates’ and then just crashes straight to desktop. Any help would be greatly appreciated as I cannot even get on the game to play it. I have bought a new joystick and throttle for it which is just sitting gathering dust at the moment.
I am sure I have played it before on this PC with no issues (sadly no restore points that I can go back to). I can play other games fine so I do not think it is a hardware issue.
Provide Screenshot(s)/video(s) of the issue encountered:
This is the following error report from windows:
07/10/2021 14:09 Application Error Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x00000000 Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf Exception code: 0xc0000409 Fault offset: 0x000000000007286e Faulting process ID: 0x2554 Faulting application start time: 0x01d7bb849a308742 Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_188.8.131.52_x64__8wekyb3d8bbwe\FlightSimulator.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report ID: 96b4abee-e128-4f41-907d-ed01ef579f6e Faulting package full name: Microsoft.FlightSimulator_184.108.40.206_x64__8wekyb3d8bbwe Faulting package-relative application ID: App
Detail steps to reproduce the issue encountered:
I have taken the following steps to try and fix this-
- Reinstalling the game (a few times onto different drives)
- Reinstalling Windows
- Installing Visual Studio (different years and repairing each one)
- Installing US Language Pack
- Disabling Audio Service
- System Scans and Disk Scans
- Changing Nvidia Settings
- Updating all and any drivers (Inc GPU)
- Probably more but cannot remeber
PC specs for those who want to assist (if not entered in your profile)
CPU - Intel Core i5-9600KF
GPU - Nvidia Geforce GTX 1050 Ti
RAM - 16GB
Motherboard - Gigabyte H310M S2H 2.0
PSU - Corsair CV550
I have Windows 10 21H1
Build Version # when you first started experiencing this issue:
Did you submit this to Zendesk? If so, what is your ticket #?
Yes #128590 - followed all their steps to no avail.