Do you have the same issue if you follow the OP’s steps to reproduce it?
yes
Provide extra information to complete the original description of the issue:
i have reinstalled the game but when i click play it asks me to click on safe mode or normal mode. i have the same crash happen in each mode. it just crashes with no error code.
If relevant, provide additional screenshots/video:
If on PC, Fault Bucket ID - Instructions [here] - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:
This is a link to the first in a series of Support Checklists for CTD issues.
Go through it step by step.
There are links at the end to the others in this series.
i have tried everything and it seems to still not work. i have reinstalled it again and its the same problem. i cant figure out what else to do to fit it
Do you have the same issue if you follow the OP’s steps to reproduce it?
Yes
Provide extra information to complete the original description of the issue:
After a clean install of ver 1.38.2.0 with community folders empty, MSFS2020 crashes to the desktop in safe mode or normal mode after checking for updates when loading the menus while showing the “New Activities” screen.
If relevant, provide additional screenshots/video:
If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons: