Yes ok, and I did not want to suppress you. But what are the people in support supposed to do if they had already discussed this internally and the answer from management was “that’s what it is”.
Also if you read the discussions then you know the issue had been known before the DVD released. Otherwise you could ask Aerosoft for a refund, if the matter is so unacceptable.
I don’t know what else to say to you, because like you I had also been interested in the DVD box but when I read the thread on Aerosofts forum my opinion quickly changed. In addition to that my old USB 2.0 drive would take a lot of time to install the game and also flipping DVDs 10 (?) times, there was a small chance I would have to resend the DVDs if eg DVD 8 fails, so I did not see this as superior to letting my computer download the game overnight.