Game is unable to be played on Xbox Xcloud. Can't get past Text Narration screen

I concur with the other persons- I am using cloud version with Xbox wireless controller- when I load flight simulator cloud edition, everything is fine until the screen narration option screen. the mouse arrow is stuck upper left, and neither a controller or mouse works. cannot get past it. I bought the gamepass to play via cloud and now finding it fails. can you resolve this ASAP or I will cancel my subscription