My configurations have disappeared and the program starts up as default

Bug Reporting Hub Install, Performance & Graphics
1

Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.

Are you using Developer Mode or made changes in it?

Brief description of the issue:
Help! MSFS has just started a new trick. It has lost all my configurations and always starts as if it were new with default settings. It can’t find my profiles for controls. I have 50 buttons programed and don’t want to repeat that. Yesterday, I started resetting the buttons and the first time I hit Apply and Save, it suddenly offered my old profile (that I couldn’t access at all earlier). Today, it is back to default again. I went looking for configuration files, but couldn’t find my saved profiles. Anyone???

Detail steps to reproduce the issue encountered: Launch MSFS from Steam or from desktop icon.

PC specs for those who want to assist (if not entered in your profile) i9-9900k and RTX2080ti

Did you submit this to Zendesk? If so, what is your ticket #? no

2

Hi @Quijote1941,
Look at this post in this topic:
https://forums.flightsimulator.com/t/joystick-profile-location-steam/362631/11

3

I reported it to Zendesk and then made the fatal error of letting Steam Validate Files. Now I see that as the best way to eliminate all local content. But I am reluctant to redo all my configurations until I know that they will persist…Since I am now down to 2 planes, how do I restore content???

4

For the 2 aircraft:
“Only 2 aircraft in the hangar” - How to install additional content? (First installation or reinstallation) – Microsoft Flight Simulator Support (zendesk.com)

About using the Steam Verify:
https://forums.flightsimulator.com/t/steam-verify-integrity-of-game-files-wipes-deletes-all-content/345886

5

I restored the US and Japan scenery and my Mooney. Still only have the 3 planes, but while tinkering with controls, suddenly my regular hardware profiles reappeared! I set them active. Now, the 10000 dollar question: HOW DO WE SAVE CONTROL PROFILES???.. See More

6

It turned out to be several different places where the files were being stored. After sorting out the paths and assigning them correctly, I downloaded a lot of files and again have a working MSFS. Apologies to the group for taking space…

7

No problem!

So no more CTD’s when plugging in your controllers? You can fly?