I get this pretty frequently also.
It seems the taxi ribbon can work sometimes and decide to not work on other occasions.
You can see this at the same airport and same plane. One day it works, another day it doesn’t.
It’s on in the settings, the ATC triggers have all happened correctly but randomly the taxi ribbon will not show.
Given that the airport gate numbers do not match those in the real world and the ATC frequently sends you to a generic “general aviation parking” (no number to reference on an external chart anyway) it does sort of suck.
At least PC players can use Little Navmap for gates which have been given a number. Xbox users do not have this fall back and this leaves them lost and wandering around the airport.
It’s actually been this way for a while. Months, maybe even as long as I’ve been playing. (almost a year)
Asobo really need to pull their socks up, this really isn’t good enough for prime time on console.