The surveys in the OP of this thread already ask for feedback about the UI, in terms of both ease of navigation and product discoverability. Please do not create duplicate polls and threads as we want Marketplace feedback to be in this thread only. If you would like to provide written feedback about elements of the UI you like or dislike, we always read all the comments in this thread.
Thanks,
MSFS Team
Ah, okay. So the purposes of my poll that would effectively been combination of “ease of navigation”, and “discoverability”. I’ll find a way to put that into words, and also suggest some alternative UI designs that would improve both no end.
A quick one right off the top of my head would be to reduce the size of the tiles so more information can be presented on screen at a time. Right now you can hardly see anything, and there is more “interface” than “product” on display.
Mmm… mscenery plane with a perfect 5 star rating ??? Even the included pics show clearly that’s at best 2 star or lower
…nicely said: it’s smelly!
Another reputation ding for the marketplace in my opinion
MScenery proving exactly why just having a star system is not enough. The marketplace also needs to allow for written reviews.
In no way is any MScenery stuff deserving of 5 stars.
I’m of the same opinion. Still, I know there are casual players who rate it rather high.
I would rate it low, but I’m not allowed to rate it because I don’t own it.
This is what I’m greeted by when I enter the Marketplace.
Why are those top tiles so large? I would make that top row disappear altogether. It serves no purpose, and would instead be better off being an expanded “New and exclusive” section as shown slightly below.
You would think that MS would have learned from their bullish, but failed attempts to foist a tablet style interface on to us with Windows 8/8.1, even for those of us without touch screens, before eventually conceding defeat.
Why are three of the 5 items in that top row things I already own, one of which I have highlighted? A huge change here would be for the default view to hide already owned items.
Move the menu below to the top, and pin it in place so you can always jump between selections more easily.
Probably just below this section:
Allow this filter menu to be accessible all the time, and not just after you have selected one of the subsections first i.e. Aircraft, Airports, World etc.
While looking at this, and running through the interface options, I did a search for what planes were on sale.
Of the 63 items for sale, only 15 of them were by someone other than “MScenery”. 
The search bar at the top is far too aggressive at running a dynamic search. If you are a quick typist, and make no mistakes, you can enter what you need to. However, if you are slower, or pause to delete a few characters, it will run a dynamic search with every keypress! Please change this so it only runs a search when the ‘Enter’ key is pressed.
If you move the mouse away from the search box, it clicks away from it so you cannot enter text any more.
You cannot move the cursor keys around, in case you have made a typo, so have to delete all the characters to before the error…all the while dynamic searches are being ran.
Sometimes the text entry cursor will get moved back, with a trailing character that you now cannot delete unless you delete all the text by press the X to the right.
Honestly, I’d like to adjust my earlier overall 4/10 review of the Marketplace interface, and demote it to a 2 or 3. It’s honestly one of the most painful interfaces I’ve had to use, and I’ve had to support some clunky CRM suites over the years.
One thing I would definitely like to see learned from the marketplace: the in-game aircraft browser (so when we choose a plane for Free Flight) should be arranged like the product list in the marketplace. 3 columns, small thumbnails, vertically scrollable list. Because the current aircraft list is just two horizontal rows which is not accomodating for 100+ vehicles at all.
Ditto for the maintenence section in the Career hangar!
An option for both 2020 and 2024 to list products by CUSTOMER RATINGS would be most helpful.
Then we could see the highest consumer rated products at the top and not scroll to the bottom to see the lowest.
Yes, the information could be presented a lot cleaner than it is currently. When you scroll down the list you see this:
But look at these wasted areas in red, and green. You could probably compact that view into a three column view with some tweaks.
Perhaps have a button at the top right that lets you switch from a 2 to 3 column view here:
One other improvement. When you try to press the “My Library” button, and you get that message saying you can only do that if you access it from the main menu, how about just giving us a “Would you like to go there?” option, that would take you out of the screen where you are setting up a flight, and actually take you to your library? It could be a simple “Yes/No” choice. Or even remove the “My Library” button entirely when on that screen, but I feel the first choice is better as they would be inundated with “How do I access My Library queries?” every day.
Great suggestion. Could i add that the size of the aircraft icon could be reduced too and then if interested in that product clicking on it would reveal most info. The developers name to remain on top with price and rating please 
Or use the customer friendly approach: Don’t tell us we can’t go there even though you show us the button or ask us anything at all, just take us to our library. If you need any other internal state for that, well, remember the current state, set the required state, take us to the page and restore the state if we return to where we were before..
What they need is a GUI designer who is also a flightsim enthusiast.
Right now it seems there is none at all.
The problem is they very carefully ask the questions they want answers to, and avoid asking the questions we want to give them answers to. The UI design needs some serious tweaks, and I don’t think they want to hear that.
The Marketplace’s aesthetic is just as important as how easy its search facility is.
Agree on that 100% and I wouldn’t have any doubt when just 1 or 2 people gave the perfect 5 star rating… but last time I checkt it was 14… all perfect??? While known better developers don’t come even close to that.
Is their a check by Asobo to exclude robots generating ratings?
Little side note:
I just post that to protect people that buy stuff based on (faulty?) ratings. I can’t imagine there won’t be any of those buyers ending up with a big dissapointment and no way they can get their money back. But from here on I rest my case
The poll needs one more question : are you able to buy in the Marketplace ?
I cannot.
And zendesk told me to buy in 3rd party stores…
I’m glad to do it except when the aircraft I wish are MP exclusive.
What has happened to stop you buying in the MP? It’s crazy to think MS/Asobo via the Zendesk are stearing you away from their profits! Let us hope someone in MS reads this and your post and gives someone’s little tree a real good shake!
I saw those MScenery 
ratings too and I had to have a laugh. Who the hell is rating their planes now I wondered. I suppose one of the devs in that company actually bought a copy of MSFS 2024 and has started bigging up their own products
I have an error message saying that the web browser does not support 3D-secure authentification. I have tried Edge, Google Chrome, Firefox with no success so zendesk has no other suggestion… They said that the same issue was escalated to MS several months ago…
Xbox support first said that they blocked my account due to unfinished purchase (?), then after 5 days, they said that there was no problem found.
New contact with them, they propose to make the purchase on their side… and they got the same problem… They said they escalate…
I’ve tried all my credit cards and Paypal without success. My cards have no problem as I make purchases elsewhere with them.
So now, I just cannot buy anything in the MP.
And Taog’s H500C is the first MP-only aircraft that I wish to buy…and cannot.
All future FSReborn planes will also fall in this basket…
If the issue was already escalated sevral months ago, I have no hope of a solution…
From zendesk: “We’re sorry to hear that the only solutions known to fix this issue didn’t work for you. We don’t have additional troubleshooting steps to recommend at this time. You can try purchasing add-ons directly from the third-party developers’ websites instead”
…
