To me it's just unacceptable that you can't trial or refund on the marketplace

This.

A thread where several of us laid out a request for a fair and equitable refund policy that had the positive attention of Jayne (lead CM) has “disappeared” from the forum.

I also asked Jayne, during a live Q&A session via Twitch chat to ask Jörg about it, which she did (the recorded Q&A session still exists where this occurred.) and he said they needed to discuss it afterward, but that was the last of it.

Make of that what you will.

My question was asked in this session:

Link to “disappeared” thread:
https://forums.flightsimulator.com/t/request-microsoft-asobo-to-revisit-consumer-rights-on-marketplace-content/543013

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