* `0x80070006` — *The handle is invalid* * `0x87E00029` — *Generic install failure*

User Support Hub Install, Performance & Graphics
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1

ISSUE DESCRIPTION

Description of the issue:
I am unable to install Microsoft Flight Simulator 2024 (Aviator Edition) via the Xbox App on PC (Windows 11). The installation consistently fails at 2%, presenting two error codes:

  • 0x80070006 — The handle is invalid
  • 0x87E00029 — Generic install failure

I am the only user and administrator on this machine. All Xbox services are running properly. This issue persists after extensive troubleshooting including PowerShell re-registration of the Microsoft Store and Gaming Services.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes — this is a fresh install attempt. No mods or add-ons are present.

FREQUENCY OF ISSUE

Every time. The issue occurs consistently on each install attempt at exactly 2% progress.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Open the Xbox App (also tried Microsoft Store directly).
  2. Begin installation of MSFS 2024 Aviator Edition.
  3. Installation fails at 2% with errors 0x80070006 and 0x87E00029.

YOUR SETTINGS

What peripherals are you using, if relevant:
None connected during install. Standard keyboard/mouse.

[PC Only] Are you using Developer Mode or have you made any changes to it?
No.

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A — unable to launch the sim.

[PC Only] Graphics Card Driver Manufacturer and Version:
NVIDIA GeForce RTX 3070 (Razer Blade 14 laptop)
Driver version: 551.86 (latest as of May 2025)

[PC Only] What other relevant PC specs can you share?

  • Windows 11 Home (fully updated)
  • AMD Ryzen 9 5900HX
  • 16GB RAM
  • 1TB SSD with >600GB free
  • No third-party antivirus, no overclocking, no GPO changes
  • Admin rights, no Group Policy or firewall interference

MEDIA

Screenshot 2025-05-11 173201
Screenshot 2025-05-11 1732011831×1174 256 KB

2

Hi @RockUrWings6934 ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

3

I would recommend to create a zendesk ticket https://flightsimulator.zendesk.com/hc/en-us/requests/new to get direct support from the Miscrosft technical team.

4

I have the same issue updating the MSFS2024… it started (after tenth of tries) and stopped at 4% with the same error code you got. No way to solve the issue up to now…