1.5.7.0 - Stuck "upgrade available" toast message for addon packages after loading to menu

ISSUE DESCRIPTION

Description of the issue:

After loading into the main menu the toast message announcing that a new upgraded version of an owned item is available gets stuck and gets displayed in place until a flight was started.

Did you experience this issue before you joined the Beta?

No

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

Nothing relevant to UI elements is installed

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Have some updated package of items you own not installed
  2. Load into the simulators main menu
  3. A toast message will appear on the right hand side
  4. The toast message stays in this place until you load a flight, even if you remove the notification from within the bell icons menu

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

/

[PC Only] Are you using Developer Mode or have you made any changes to it?

/

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

Up to date Nvidia Driver 576.52 is in use
[PC Only] What other relevant PC specs can you share?
/

MEDIA

Please add a screenshot or video of the issue occurring.






Loading into the flight removes the message:

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes!

Provide extra information to complete the original description of the issue:
• Same. Unable to clear. Present everywhere except during an actual flight.

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Also the notifications about paid upgrades keep appearing after simulator restart, even after they were read and deleted in the previous session.

If relevant, provide additional screenshots/video:

Is there a way to supress notifications I get in the main menu of 2024? I go into these addons but I can’t see how to deactivate these messages. Pushing the cross in the right corner of the notification makes it disappear, but next time it will be back.

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• None

If relevant, provide additional screenshots/video:
• None. Super annoying UX though. It’s actually turned me off buying the upgrade it keeps spamming me, so it’s not working as a marketing technique either.