1.7.10.0 and 1.7.11.0 Crashes On Load When Activating Packages

Sim Update 5 Beta | MSFS 2024 CTDs
, , ,
24

I deleted my shader cache in Adrenalin and that seemed to fix it

Edit: well not for long, it CTD in game now, and I’m back to CTD at start again

Seems cache related though. Reset my cache again and it loads

3 Likes
25

That’s the main reason I suggested using DDU. Not all caches are deleted when using Adrenaline to clear the shader cache. DDU cleans everything.

26

Good find! I reset the shader cache in Adrenalin 26.6.2 and was able to start a flight, load a Simbrief flight plan, load BATC, turn the Avionics on in the C414AW, and configure the barometer and enter an altitude, but soon after this got a CTD. But your find should help the Devs figure this out.

1 Like
27

Is Adrenalin required for GPU support? If it’s optional, try uninstalling it. Adrenalin may be the issue. I have an nVidia GPU and I never download anything other than the GPU driver. nVidia’s desktop App is optional and causes way more problems than it solves. Same goes for all their useless “features” like G-Sync, Frame Gen, Smooth Motion, DLSS, etc., etc. Great in concept but completely useless in the field. You can’t turn a 200 HP Miata into an 800 HP Corvette with software tweaks to the Miata’s ECU. Trust me. Kick that excess nonsense to the curb and see how it plays.

2 Likes
28

Adrenalin isn’t the issue, the sim has been working perfectly along with Adrenalin since the beginning, it’s only this particular SU5 beta release which doesn’t work.

3 Likes
29

Mod Edit Translate:

Good afternoon,
I have the same problem. In the previous version and in the version I have q

Boa tarde,

Tenho o mesmo problema. Na versão anterior e n a versão que tenho q

1 Like
30

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

3 tags are required - add them in the tag section next to the title above:

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Description of the issue: FS2024 app crashes during startup.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. From the XBox app, click on “Play”. The splash screens open, and after between 15 and 45 seconds, the app window closes.

  2. Sometimes I get a dialog box that offers me the options to continue or start in safe mode, sometimes not. When the box does appear, the app closes with either selection.

  3. I have tried the following: renamed Community Folder; deleted cloud save; reset the shader cache in the Adrenaline software. I couldn’t locate the “Streamed packages folder at …\LocalState.

[PC ONLY] FAULT BUCKET ID

If you experienced a crash on PC, sharing your Fault Bucket ID would be extremely helpful. You can learn how to find that ID here: How to find your Fault Bucket ID after a crash [PC]

Fault bucket 1294108828934690895, type 5

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use? AMD Radeon RX 6700 XT

[PC Only] What other relevant PC specs can you share?

AMD Ryzen 5 3600x

32GB of RAM

MEDIA

Please add a screenshot or video of the issue occurring.

31

Still having the same problem. Tried all of the above. RX6750XT

1 Like
32

Yeah, looks like it’s all RX 6 series so far.

1 Like
33

This checklist may be some help:
https://flightsimulator.zendesk.com/hc/en-us/articles/4406039624338-How-to-fix-loading-issues-after-clicking-Play

34

Known issue.

2 Likes
35

Same issue did everything i know my way around AMD 6900XT game will CDT no mater what , you juste have to opt out of beta and game redownload and then works fine no issue did try different amd driver same issue was working fine with earlier beta 5 did try with am empty community so its not that

2 Likes
36

Same here! “2% - Registering packages” - and CTD. Exactly 1.7.10 version.

In earlier 1.7.9. all was SUPER!

RYZEN 5700X, RX 6800XT.

3 Likes
37

juste have to opt out of beta and game redownload and then works fine

Perhaps we should also try this. It was suggested early in this thread. My intent was to try leaving the beta, uninstall and reinstall the sim, but due to the fact others were having this problem with 6xxx series AMD cards, I thought I’d wait it out for a while and see what happens. Now, for a few days, I won’t have access to my computer and can’t give it a try until I do. Can anyone else confirm this works?

1 Like
38

Hoping for a fix in next beta release. If you can’t wait you can always opt out of the beta. No need to uninstall, when you’re opted out of the beta it installs the last stable version automatically when you start up the sim.

2 Likes
39

I didn’t think that it would install the last stable version, but that makes sense. Thanks for your comment, @MaVe1628.

1 Like
40

Same issue with AMD 6900XT and there was nothing that worked other than to opt out of the Beta. Wasted a few hours but learned my lesson to stay off Beta list from now on.

Also..after the 9GB update to non-beta all of my community content was disabled and I had to manually enable each one individually in My Library.

41

Has it been determined that this issue only appears to affect older AMD GPUs?

If so, I can’t help but think that the fix introduced in SU5 to repair the AMD 9000 GPU night lighting artifact issue may have caused this issue for older AMD GPUs. Just a hunch.

2 Likes
42

I’ve tried all but returning to a vanilla install, without any luck. I did note that version 1.7.11.0 installed today, but the crashes continue.

Fault bucket 1646406388697747188, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.Limitless_1.7.11.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 1.7.11.0
P4: 00000000
P5: amdxc64.dll
P6: 32.0.21043.1005
P7: 69961426
P8: c0000005
P9: 0000000000aa7b40
P10:

There are other Windows Error reports that fire 7 seconds later that reference “AMD Watchdog””.

Since this is mentioned as a duplicate, should I start entering anything relevant in that post from now on.

Thanks.

1 Like
43

Release notes of 1.7.11.0 says nothing about the AMD GPU CTD. Anyone know if it’s fixed?

1 Like