787 FMC keypad lost backlight with SU4 release

ISSUE DESCRIPTION

Description of the issue:
Beginning with the update to the 787-10 Dreamliner included with the release of SU4, the keypads beside the 2 FMCs (pedestal) no longer have backlight illumination.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load in to the 787-10 in evening / when outside light is low or dark

  2. Observe the keypads have no back light

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: keyboard, mouse, controller

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12? DX12

[PC Only] What GPU (Graphics Card) do you use? RTX 5090

[PC Only] What other relevant PC specs can you share?

MEDIA

Can replicate.

In my case Iit happens without any external addons installed in the Community Folder. I passed from MSFS2020 to MSFS2024 Yesterday.

I’ll report something more asap.

Regards

ISSUE DESCRIPTION

Description of the issue:

The keypad lights for the flight computer of the 787-10 are not coming on, making programming a bit more difficult at night. These keys are typically lit in all aircraft.

FREQUENCY OF ISSUE

Every Time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load the 787-10 at night with interior lighting on.

MEDIA