ISSUE DESCRIPTION
Description of the issue:
In order to enter information in the Simbrief EFB, you need to use the EFB keyboard. If you use the Xbox keyboard MSFS 2024 freezes.
However, the EFB keyboard is not displayed until you click on a fleld, and when you click on the field the Xbox keyboard automatically appears. Even if you close the Xbox keyboard, you cannot use the EFB keyboard because the sim is frozen. The only way to clear the fault is to escape to the main Xbox page and then quit MSFS2024.
The EFB actually displays a warning message when you click on a field at the same time that the Xbox keyboard appears: “Aircraft control disabled when inputting text with physical keyboard”. I do not know if this is a warning to use the EFB keyboard, or some other warning. What I do know is when the Xbox keyboard and the warning appears, the entire sim control is disabled, not just the A-400M.
I encountered this as I had to, once again, enter my Simbrief User ID even though It was working with the A320 Neo V2.
If applicable, which aircraft is experiencing this issue:
A-400M ATLAS
FREQUENCY OF ISSUE
Every time you try to enter text in the EFB fields.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- In the A-400M open the toolbar to access the cursor.
- Click on “options”, then in the “Simbrief User ID” field. The Xbox keyboard will appear.
- Click on “B” to close the Xbox keyboard. The EFB keyboard is now displayed. Controller and MSFS 2024 are frozen
YOUR SETTINGS
Xbox Series X
Standard Controller
MSFS 2024 Game Pass Edition
MEDIA
Cannot. System is frozen. Controller screen capture is also frozen out.
[END OF FIRST USER REPORT]
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