A321LR Fuel Load in EFB does not Equal FOB

[ppocmrmojo]

ISSUE DESCRIPTION

Description of the issue:

When loading fuel from the built in EFB the weight in FOB does not match.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Always.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Go to the Payload tab in the EFB. See the fuel quantity and compared to the FOB value in the central display. It does not correspond.

2. Input another value for the fuel in the EFB and apply the load.

3. Check the FOB in the central display. It still doesn’t match.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

Not relevant.

MEDIA

[DementedCorn327]

Hi @ppocmrmojo ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

[DementedCorn327]

@ppocmrmojo : please do not report multiple issues in the description, it is confusing.
If you could edit your post to just focus your description on the issue you want to report so that it can be moved back to the Bug Reporting Hub > Aircraft & Systems .

[DementedCorn327]

Issue seems to be related to “External 1” tank (I suppose the tail one ?) as reported on the EFB.

If you enter 10000 kgs in the tablet:

Then it load 10000 kgs into the wing tanks but does not empty the External 1 tank (the 3290 kgs is the default quantity for this tank when you spawn in). This quantity is taken in account in the central display.

So it seems a logic issue with the External 1 tank at least, not sure about the others 3 central tanks.

If you fully load it, all match:

[ppocmrmojo]

Hi.

Ok. Thank you for confirming the bug.

I didn’t check the levels in each tank.

So are you going to move the topic to where it’s supposed to be?

Or is it me? How do I do that?

Thanks.

[CPTDankSilver]

ISSUE DESCRIPTION

Description of the issue:
When applying fuel load from EFB in the A321LR the fuel loaded does not match the EFB

the aircraft maintains the 3300kg of starting fuel in the centre tank regardless of applied load.

I reproduced this after another user reported the issue in discord.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

• always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Load to a gate in A321LR

2. Setup load details in EFB either through importing Simbrief plan or manually adjusting loads (as per EFB screenshot)

3. Click apply load - then the wrong load appears in the ECAM - with the centre tank still showing the starting 3300kg .(as per ecam screenshot)

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

Not relevant.

[PC Only] Are you using Developer Mode or have you made any changes to it?

No.

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
NA

[PC Only] What GPU (Graphics Card) do you use?
NA

[PC Only] What other relevant PC specs can you share?
NA

MEDIA

[CPTDankSilver]

Thank you for moving this !

[moth6556]

just happened to me randomly during flight as well.