A330 chocks cannot be removed from EFB

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:white_check_mark: SIM INFORMATION

This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.

  • Microsoft Flight Simulator 2020 or 2024: 2024

  • Version Build Number (Where do I locate that?): 1.1.7.0

  • Game Platform (Steam, Xbox, MS Store): PC (Steam)

:white_check_mark: ISSUE DESCRIPTION

  1. Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes

  2. If applicable, which aircraft is experiencing this issue: A330

  3. Description of the issue: It is not possible to remove the chocks from the EFB, you have to exit the aircraft, and remove the chocks. Exiting the aircraft also invokes another bug where the screens do self test upon reentering.

Please note there is no tag for the A330 in this form, the beluga tag is present but not regular A330, yet I am forced to pick 3 tags, so I have to pick an incorrect one.

:white_check_mark: FREQUENCY OF ISSUE

How often does this occur for you? (Example: Just once, every time on sim load, intermittently) 100%

:white_check_mark: REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue.

  1. Start cold and dark in A330.
  2. Attempt to remove chocks from EFB.

:white_check_mark: YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

  1. What peripherals are you using, if relevant: TCA Airbus

  2. [PC Only] Are you using Developer Mode or have you made any changes to it? No

  3. [PC, MSFS 2020 Only] Are you using DX11 or DX12? DX12

  4. [PC Only] What GPU (Graphics Card) do you use? 4070ti s

  5. [PC Only] What other relevant PC specs can you share? high end

:white_check_mark: MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Exactly the same as described

Provide extra information to complete the original description of the issue:

tryed different aircraft states, not poosible to move the aircraft , chocks cannot be set to off

If relevant, provide additional screenshots/video:

1 Like

Hello i have found solution, exit of the aircraft via the cabine door and click on chock and is remove automatic

I described that in my report.

That is a workaround, not a solution.

  • Microsoft Flight Simulator 2020 or 2024: 2024
  • Version Build Number (Where do I locate that?): 1.1.7.0
  • Game Platform (Steam, Xbox, MS Store): Xbox X

Same problem with A320 v2

If you did not remove the chocks on the walk arround, they cannot be removed from the EFB.

I have the same problem with the A400M

1 Like

Same issue with Beluga.

This doesnt work for me, I am stuck at the door threshold.

Looks like they removed the option to remove chocks in Advanced options/Developer Mode/Debug/Aircraft/Chocks and Covers.

Same for me with a320neo v2 in 2024