A330 Sound Cuts out when selecting an Instrument View

Bug Reporting Hub Aircraft & Systems
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1

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ISSUE DESCRIPTION

Description of the issue:

When selecting a instrument view , the audio is nearly muted.

FREQUENCY OF ISSUE

Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Power up the aircraft APU/GPU

  2. Select an Instrument view for example Shift+1

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

DX12

[PC Only] What GPU (Graphics Card) do you use?

RTX3080

[PC Only] What other relevant PC specs can you share?

MEDIA

2

ISSUE DESCRIPTION

Description of the issue:
Most sounds stop when changing to an instrument view preset camera

If applicable, which aircraft is experiencing this issue:
At least A330-300 (RR) and A330-300 (GE)

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start the flight
  2. Turn on the engines and air cond.
  3. Use the default shortcut of SHIFT + 5 to change to an instrument view.

You’ll notice most sounds will stop. Revert to a custom camera and sounds will go back.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
Keyboard and mouse

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

3

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes
Provide extra information to complete the original description of the issue:
• PC/Steam

If relevant, provide additional screenshots/video:
•

4

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

5

ISSUE DESCRIPTION

Description of the issue:
If you use the EFB camera all cockpit sounds are muted, if you go back to any other cockpit cams (custom or predefined) sounds come back.
Actually many other default cams mute the sounds… check them out. You can surely hear them in the default captain cam and in custom cams.

Now that I’m here, can I ask Asobo to choose better default cams? the main panel is missing in favour of completely useless views. Thanks.

If applicable, which aircraft is experiencing this issue:
A330-200 RR

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. turn on the plane so that sounds of fans are on
  2. select e.g. default cam n.5 (EFB)
  3. sounds will be muted or highly dimmed
  4. go to the dafaul pilot cam and sounds are back on

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
2024

[PC Only] What GPU (Graphics Card) do you use?
6600XT

[PC Only] What other relevant PC specs can you share?
5900X
32 GB RAM
SSD

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

6

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes
Provide extra information to complete the original description of the issue:
• PC/Steam

If relevant, provide additional screenshots/video:
•

7

Description of the issue:

If applicable, which aircraft is experiencing this issue:
Only in the main cockpit camera view you hear proper sounds . When you switch to other cockpit views it will get silent.

FREQUENCY OF ISSUE

Always

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
Dx12

[PC Only] What GPU (Graphics Card) do you use?
4080s

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

8

Same here + tcas not working yet

9

Do you have the same issue if you follow the OP’s steps to reproduce it?
•YES

Provide extra information to complete the original description of the issue:
•EXACT ISSUE

If relevant, provide additional screenshots/video:
•

10

This issue is still there after SU3. XSX user.
I use the Hotas one which has a hat switch that I use to cycle through the instrument views.
First of all, inibuilds have far too many instrument views, 5 or 6 is enough, not 28 or what ever they have, it takes me 14 clicks to reach the overhead panel. Second, there are no sounds when you start to change views, an issue that is now 10 months old.

11

Same here. SU4 beta :frowning:

12

Can replicate (beta SU4).

13

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes (Beluga XL).

Provide extra information to complete the original description of the issue:

Issue also encountered when using “quick” views (look left, look right, …). 100% of the time as of SU5 update.

If relevant, provide additional screenshots/video:

NA

Chewwy94 15

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.

17

This topic has now been updated from feedback-logged to bug-logged after successful internal reproductions. Please note that we do not provide estimated timelines for bug fixes to be released.

Thanks for helping us to identify this issue by creating a Bug Report.

18

Can replicate for the A400M

19

I cannot replicate with the A400M (ms-store), changing of views does not cut out the sound as it does with the A330.

20

To be precise its the “checklist focus” views that have this issue.

21

This is a different issue then reported here. I would recommend to create a new topic in the User Support Hub > Aircraft & Systems asking if others users are having the same issue. (I was not able to replicate with the A400M using the checklist).