Addon aircraft from Marketplace. How do I get my money back?

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22

Absolutely. Few years ago, i bought everything almost instantly when it came to FlightSimulation. But now im way more patient… The CRJ i only bought after the first patch, besides that, i have not bought any plane. Im just waiting till the products are basically “done”. Even if i was soo eager to get my hands on the DC-6, seeing the bugs and issues, im happy i havent bought it yet. Not that its a bad plane or unusuable, but i really want a product where i dont have to operate around bugs and issues.

And yes, also my MSFS is basically on hold right now, its still not where i want it to be. Ill look at it again after the DX12/performance patch and/or when the next World update is out. :slight_smile:

23

Hey, at least you know what the cost is before you commit to buy.

Unlike Health Care, where you get the service, and THEN you find out what it cost !!!
Also No Returns !!!

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24

Where I live you always have the right to return an online purchase. Some websites will claim a ‘no return’ policy, but that won’t hold up in court. It really baffles me that the marketplace purchases are non-refundable. For me, that means it is not a safe place to buy an item. Wouldn’t it be great if you could just try out a mod, like you can on Steam? Sure, watching reviews helps in your decision making, but it cannot replace trying it out yourself.

25

Not really an issue on this side of the pond :upside_down_face:.

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26

Once bitten twice shy.

Thanks for the replies folks :slight_smile:

27

It really is a shame it has to be that way, but that seems to be the world we now exist in.

Of course @Coppersens is 100% Correct.
They could do that – a 7 day Trial Period for MS-Market place items.

But why would they, as it would only reduce their profits, by refunding, and also having to deal with the processing of such refunds.

Far easier to just say “You buy it, its your “license” to use it – end of story”

However, that is going t0 upset a lot of customers )me included), so they may never buy on the Market again, so down goes revenue.

One assumes that someone at MS-Store has looked at this, and decided that the current way is the best way - (but for who ? )

28

I would be really interested in you taking Microsoft to court over this. I will be watching for the results in 3-4 years. Good luck!!

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29

Surely it’s not beyong the realms of possibility to have a, say, 7 day trial programmed in to the software so that it “self-destructs” if you don’t get a programme “key” which you pay for?

Or even again an inbuilt switch that can be activated to “kill” a programme if it is refunded?

30

It’s totally possible. MS can do such things using their Marketplace, content manager and encryption features. The sim verifies all packages on startup anyway and piracy is blocked by the encryption as well.

No technical reason not to offer such a trial phase. They just don’t want to.

32

:rofl: Sorry, wasn’t planning on starting a lawsuit!

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Original Topic has been answered and closed to help prevent off-topic conversation. Thanks for your replies!