Addon aircraft not usable, appears as “not installed” in content manager

Bug Reporting Hub Aircraft & Systems
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1

Please tag your post with #pc and/or #xbox.
#pc

Are you on Steam or Microsoft Store version?
Microsoft Store (CD)
Are you using Developer Mode or made changes in it?
No

Brief description of the issue:
I recently got 2 addon aircraft and added them to the community folder, but they don’t appear in aircraft selection and appear as “not installed” in the content manager. When the more info icon is clicked, it says “waiting”

Provide Screenshot(s)/video(s) of the issue encountered:
//

Detail steps to reproduce the issue encountered:
Download addons, unzip, add to community folder, open MSFS2020, check aircraft selector and content manager

PC specs and/or peripheral set up of relevant:
Acer Nitro 5 AN515-44-RV8H
AMD Ryzen 7 4800H
Nvidia GTX1650
RAM 16GB
512GB SSD

Build Version # when you first started experiencing this issue:
1.21.13.0

2

which aircraft and where did you get them from? Perhaps the community can help

3

I’ve got the Project Mega Pack A330-300 and the Native A330-900neo from flightsim.to
Both freeware since I didn’t want to spend money knowing there could be problems with them

4

Hi,
Make sure that MSFS has not been launched in secure mode, which causes third party addons to appear as disabled.

5

The mega pack is “double-packed”
The folder that should be in the community folder is not A330Version0.2.2, but PMP _A330_300.

1 Like
6

Thanks a lot, that worked
I ended up finding out that the A330neo is also “double-packed” and added the actual folder to the community folder

1 Like
7

Closed topic as OP marked a post as solution.