All aircraft gear stuck down

User Support Hub Aircraft & Systems
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1

ISSUE DESCRIPTION

Description of the issue:
All aircraft gear stuck up…just went back to msfs 2020 and all gears work as expected. In MSFS 2024 they do not.

If applicable, which aircraft is experiencing this issue:
Airbus A400, Hercules, Pilatus PC-12 NGX, Airbus H225…all

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
nothing was in there

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. log on
  2. Pick an aircraft with retractable gear
  3. won’t go up

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
RTX 4060

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Did you check your controller mapping? Did you try to retract gear on the in-game panel?

I’ve only flown a few GA planes with retractable gear, but they have all retracted for me.

2 Likes
3

Do you have the same issue if you follow the OP’s steps to reproduce it?
• No

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

1 Like
4

Do you have the same issue if you follow the OP’s steps to reproduce it?
• No

Provide extra information to complete the original description of the issue:
• All gears retract.

If relevant, provide additional screenshots/video:
•

1 Like
5

Tried by keyboard, VelocityOne Flightstick(which I usually use, and still works works in msfs 2020), and by clicking the control in the aircraft with the mouse.

Also when I was doing the world photogragher shot, it started in the air with the gear down and I couldn’t get them up the same 3 ways. But I got the shot.

2024-12-09-15-01-01.PNG
2024-12-09-15-01-01.PNG1920×1080 98.2 KB

1 Like
6

Went on again today and everything is as it should be…so I have no clue.

Thanks for the feedback everyone!

7

Moved to User Support Hub since cannot be reproduced and OP indicated does not happen anymore.

1 Like
8

I was searching for this topic, because I have still issues with gear retract ring. It cannot be done in career and also not in free flight

9

Remove everything but Keyboard and mouse and start in-flight. 9/10 it’s usually a controller/keybind conflict.

10

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
• I had the same problem just now, works on 2020 737/777, In 2024 works on 737 but not 777. So cloned 737 to 777 standalone and checked assigned. SET GEAR was assigned to button 31 on the Bravo Quadrant, as was the Gear up. Could not get GEAR UP to accept button 31 multiple tries. So used TOGGLE GEAR button 31, that accepted, so cancelled SET GEAR.
THIS RESOLVED my problem, not ideal, but it works…& if it works, don’t fix it.

11

For me, maybe sometimes the button doesn’t respond, but everything works, for example, on the A320.