Really well said @simtom2 
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Stay on topic. Thank you.
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Hi, I used to work for a telecoms company, transferring thousands of customers from one exchange to another, this was completed in minutes, successfully. If the outcome was similar to the MSFS 2024 launch, I would have been sacked. How is it possible for a company the size of Microsoft to allow this to happen, and have such a bad reflection upon their brand. more than incompetent.
Thank your very much for your post, that’s expresses my feelings about this actual development and situation after the release. I can’t understand some decisions from Asobo or Microsoft for this too fast release without beta or alpha testing time.
regards
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Several posts have been removed from this topic. Please stay on-topic.
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My first reaction, given that there are 6-12 million users, is that 200k overwhelmed the system, wow ! 
BTW, to the many commenters, this thing cannot be completely fixed or perfected before launching - impossible … it will always be an iterative-problem-solving thing - us using it and feedback is part of the creative-design-building process… just like drugs that look OK in pre-marketing trials with several thousand people, and new things are revealed when it goes out into the several million public … and many other things are like this … try to be realistic
Now 18 days out from release … I have assimilated-adjusted much on my system … rate of improvement should be exponential from my observations …
While the launch was frustrating…I think that Asobo has already shown their commitment to getting it right…even if it takes several attempts & several months.
Over the past 4 years, we have had many patches, updates and free content. I cannot think of another flight sim that has offered so much by way of a product, nor another DEV team that has been so engaged with their user base. I anticipate more good things with MSFS2024.
While I was disappointed with MSFS2024 initial launch, I just had to step away from the build up of excitement, then the let down and disappointment…to just going back to the satisfying experience with MSFS2020.
From the little that I saw on my PC when I was able to access the servers, MSFS2024 is a huge improvement over MSFS2020…which in and of itself…is a great sim.
I am looking forward to returning to MSFS2024 when the servers stabilize, and some bugs are fixed. It is just going to take more time we all thought to get up in the air…at least to the point of being satisfied with the experience in MSFS2024.
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It does call into question the sanity of having the product on a streaming platform. If you live out in the wilds (as I do) then 70Mb is what I will be stuck on for a few more years. I am not going to pay the phone company to run a few miles of fibre so I can use the product as intended. With SSD memory being priced more realistically, local caching is the obvious answer.
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I am with you @simtom2
How can they release this piece of ■■■■ to the market? 4 years for this mediocre product?
Jorg and all Asobo should be ashamed of themselves for their huge incompetence and lack of respect for their customers.
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A bit judgmental and harsh and unrealistic ?
Good to read such post from someone closer to MS than most of us.
The launch day failure wasn’t much of a big deal to me. If it had been only a server capacity issue, the solution would be coming shortly.
But it wasn’t that simple…
What disappoints me are :
- the feeling of no or too few lessons learned from the FS2020 experience - part of any decent project mgmt process - making the community essentially do most of the beta testing even for basic features, including similar bugs from FS2020 launch resurfacing in FS2024
- the complete radio silence from MS between the initial servers recovery and the 1st real dev talk on Dec 5th, except couple of blog posts disconnected from reality, stating it was the best ever, which made the pill even bitter.
Not sure about the role of “MS community team” but it should logically be to care for their userbase and not remain busy and inactive on Forum and Discord when people report problems or ask for help.
In 2020, MS was delivering a brand new flying game with unseen graphical realism and a community team engaged in communication (even ironically showing a CTD counter during live streams). Both points made the beta state of FS2020 tolerable.
Now, FS2024 is a successor in similar state as FS2020 at launch and not a revolution and I find the MS community team seriously absent leaving only the users and volunteers to help each other.
The humble attitude from 2020 seems gone. Even though people enjoy the game despite its current state and all the serious bugs/issues will be addressed in the long run, many people lost that trust built from FS2020.
Giving 4 extra generic planes when we have already more than 50 planes won’t improve this. A promise for an extra game mode or more in-depth / professional career mode would have felt less cheap.
Conclusion :
MS released the game in this state, counting on users to test even basic features while they could have easily delayed it by a month for insiders to beta test and still release before 2025.
Released as it was, FS2024 should have been an early access / beta at a discount for doing the QA testing, then MS should have actively engaged in open and humble communication with the players to avoid damaging trust in the franchise.
Can only wish that MS won’t rush their next version and get some methodology from other contracted dev teams like Turn10 handling the Forza franchise.
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Well, follow the money and you always get to the bottom of things. FS2024 was clearly pushed out forcefully. They asked Jörg whether he can do it and he said yes not wanting to risk his job, that’s my guess. If a car manufacturer had done the same it would have led to a massive product recall, which can easily ruin a company that’s already struggling. We all were excited about the multi core functionality, but honestly i run the same graphic settings as before with the same fps. It seems FS2024 isn’t a complete re-write of the sim rather an alteration which could have been applied to FS2020, just a guess.
The flaws of the previous version are present here too or worse. The changes from FS2020 to FS2024 seem merely cosmetic. I guess they took an early code from FS2020 and built FS2024 on top of it, hence the return of old bugs and functionality issues with late FS2020 products. So, was it good business practice or trust enhancing? Ehm, no. I am confident that FS2024 will be where FS2020 was in a year or two. They could have taken their time to further develop FS2024 and make money with the marketplace for a year longer but they wanted the big money shower and we fell for it. We only own the basic framework which is to become a sim on day but currently not much more. I am glad to have it and i eagerly await every new patch but, for the time being, you can have more fun with FS2020 and its 3rd party addons. If watching the loading screen was an achievement i would have been awarded platinum already due to the freezes after many flights. Since i removed FS2020 for a clean FS2024 install, i have to live with whatever build comes out. So please guys get to work after christmas to make this iteration of the sim worth our time. Nonetheless, merry christmas and a happy new year, i mean it.
This seems true, although since the most recent patch it seems I’ve seen a slight uptick in performance since Day 1. I believe they improved core utilization with the new sim (I can see it when I look at my 7950X3D’s core usage during flight) but we have to keep in mind that the complexity and depth of scenery has increased massively, and aerodynamic calculations have been scaled way up as well. In other words, there’s a lot more data being processed, so having the same performance tells me that CPU usage has gotten better.
The biggest issue right now is on the GPU side, with DX12. I haven’t seen the VRAM memory management ssues myself with my 3090 Ti 24GB, but some others with high-end GPU’s are. And those with low-end GPU’s (LOL - is a 3070 really “low end”) that only have 8GB VRAM are struggling.
Microsoft asked me to evaluate the support I received after filing a support request. I expressed my dissatisfaction and provided the following response:
The agent has done well so far by responding quickly, but the response itself lacked substance. Many of us players spend countless hours “beta-testing” your sim and carefully documenting the bugs we encounter. However, when we check the forums, we rarely see any meaningful feedback or detailed information about what has been fixed in the latest updates.
For example, with update 1.2.8.0, you mentioned fixing some lights and various issues. It’s then left to us to figure out what was actually changed. This is not the kind of interaction I expect from a company that values its community. Many of us feel like we’re being left in the dark.
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All your response did was ding the CS rep with a negative NPS, which they probably didn’t deserve.
Source: I’m a CS rep who has to fight with management over this stuff constantly.
Yep there are a lot things still broken.
But but boy am I glad they did not postpone the release. I get to see where we are going to with flight simming. And its just amazing!!
And oh there is still a great 2020.
Wich I did not touch since 2024 
2024 is gonna be great and I dont give a ■■■■ that its not finnished yet. Its awesome already now 
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Nope. All he did was telling the only person he could get in touch with what he thought. I mean they asked for evaluation, so they got it. It’s nothing personal, but only about the state of affairs.
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Most of the glaring issues I see with the sim itself are things they had to address with 2020 over time, so if it’s the same developer, why didn’t they remember the shortcomings from the last release? Now with all the server based assets, the clouds and sunsets are beautiful, but when 90% of the buildings and trees look like bricks, and the unforgivable lag times from loading in all the required airport and surrounding assets while landing are something their dev team should have addressed before release. How useless will this sim be when your interned goes down, or they just decide they don’t want to support it anymore and shut the servers down?
It will be unusable and they’ve said as much. You need an internet connection full stop.