ISSUE DESCRIPTION
Description of the issue:
When loading the weights of passengers, cargo, and fuel into the aircraft with the EFB, the weight of passengers does not reflect in the CDU PERF INIT page until the passengers have been called to load via ATC Ground Services. This can be observed by using the LSK on the ZFW line of the PERF INIT page which should show the aircraft’s “sensed” zero fuel weight. This value is the same before/after using the “LOAD AIRCRAFT” button on the EFB Aircraft app, but will increase to the predicted ZFW value after Ground Services is called to board passengers.
If applicable, which aircraft is experiencing this issue:
Asobo Boeing 737 MAX 8 Passengers (have not tried the private charter variant)
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every time
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Load a flight at a gate/parking spot with the Asobo Boeing 737 MAX 8 Passengers variant
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Observe what the aircraft’s FMS currently believes its zero fuel weight (ZFW) is on the PERF INIT page of the CDU by clicking the LSK next to ZFW one (1) time (do not double click to write this value to the ZFW field, just observe the value in the scratch pad at the bottom of the CDU)
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Update the passengers value to something dramatically different than default (fully empty or fully loaded for testing purposes)
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Press “LOAD AIRCRAFT”
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Repeat step 2 from above and see that it is unchanged despite “loading” weight in via the EFB
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Use the Communications window to contact Ground Services and request passenger boarding
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Repeat step 2 from above and see that it has now changed to the expected ZFW value
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
n/a
[PC Only] Are you using Developer Mode or have you made any changes to it?
No
[PC Only] What GPU (Graphics Card) do you use?
AMD Radeon RX 7900 GRE
[PC Only] What other relevant PC specs can you share?
n/a
MEDIA
None available at the moment but will update this report with more the next time I am at the simulator.
[END OF FIRST USER REPORT]
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