Asobo Boeing 747 Heat Blur graphics issue

[MontgomeryB28]

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2 tags are required: One for platform, and one for aircraft.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

Yes, mods removed

Which aircraft are you reporting an issue about? (Please also add the proper tag for it)

Boeing 747 Asobo 0.1.111 and WT instruments 0.2.5

Which aircraft version are you experiencing this issue on? (You can find this listed in the Content Manager under the Aircraft Name)

Brief description of the issue:

Turbines exhaust not rendered as usual - see attached picture and video

Provide Screenshot(s)/video(s) of the issue encountered:

Attached

Detailed steps to reproduce the issue encountered:

Launch sim, load aircraft, taxi, prepare for take-off, take-off

PC specs and/or peripheral set up if relevant:

i7-13700, RTX 4080 100G connection, 32G RAM, Nvme disk

Build Version # when you first started experiencing this issue:

1.36.2.0

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

[DementedCorn327]

Do you have the same issue if you follow the OP’s steps to reproduce it?

no

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

[DementedCorn327]

Hi @MontgomeryB28,

We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

[DementedCorn327]

This type of glitch is usually due to a mod conflict. I saw you tested without any mod so I guess you have your community folder empty ?. Do you also have marketplace addons ?
Could you try to start the sim in safe mode ?: once in the sim, terminate msfs.exe and restart. You’ll have the safe mode option.

Curious exhaust gas jet

Confirming our team was not able to repro this issue again using Default Livery Pack and 3rd Party ‘4-Scenery’ Livery Pack. Contrails appeared as expected with no polygons noticeable in the effect. This seems be an issue with specific 4Simmers and PMDG liveries. Confirming if users here have sent in reports to both 3rd party developers? Cheers!

[MontgomeryB28]

Thanks for your reply. I confirm the community folder was empty. I only have one marketplace add-on (LGMK airport) all the rest are premium deluxe content and I have not installed the Dune thing. I will try in safe mode and let you know.