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Are you using Developer Mode or made changes in it?
no
Have you disabled/removed all your mods and addons?
No mods
Brief description of the issue:
I have noticed many ATIS disapiered from airports that used to have it. (Ex: SABE, SACO)
Provide Screenshot(s)/video(s) of the issue encountered:
Detailed steps to reproduce the issue encountered:
PC specs and/or peripheral set up if relevant:
Build Version # when you first started experiencing this issue:
For anyone who wants to contribute on this issue, Click on the button below to use this template:
Do you have the same issue if you follow the OP’s steps to reproduce it?
Provide extra information to complete the original description of the issue:
If relevant, provide additional screenshots/video:
Hello,
Do you possibly have a full list of airports missing the ATIS?
No, but you can try with these two: SABE and SACO.
If you check the in game map. you will found that the ATIS frequencies are listed, but they do not appears on the radios window. And if you manually set the freq. on the airplane radio, nothing happens.
SABE ATIS: 127.600
SACO ATIS: 127.500
Do you have the same issue if you follow the OP’s steps to reproduce it?
Partially
Provide extra information to complete the original description of the issue:
SABE seems to also have a secondary ATIS on 127.9 which works for me. Can’t get 127.6 to work on Comm 1 or 2. The secondary freq is not offered as an option in the ATC window, but can be dialed in manually. The secondary freq is listed on the airport information on the VFR map in the sim and the world map before entering the flight. Not working as desired.
I could get the ATIS at SACO to work intermittently by playing around with changing freqs and monitoring of both Comm1 and 2 (in the Daher 930). But it’s definitely not working as desired.
PC/Store version without mods.
Regards
If relevant, provide additional screenshots/video:
interesting update you got.
According to charts. SABE have two ATIs, one on spanish and the other in english.
127.6 (ES), 127.9 (EN).
Do you have the same issue if you follow the OP’s steps to reproduce it?
no
Provide extra information to complete the original description of the issue:
ATIS exists for both reported airports
If relevant, provide additional screenshots/video:
Do you have the same issue if you follow the OP’s steps to reproduce it?
Cannot repro
Provide extra information to complete the original description of the issue:
COM (radio frequencies) information is embedded in the Airport BGL file as part of the scenery. Both SABE and SACO had working ATIS that could be auto-tuned using the Radio Dialogue Boxes of the aircraft (I used a G1000 Skyhawk).
If relevant, provide additional screenshots/video:
SACO
SABE (had two ATIS frequencies, both could be auto-tuned)
I’m using custom scenery from MS Marketplace. I guess this is a bug (or missing information on the Airport BGL, as you explained) and the addon developer and MS QA team didn’t noticed this.
SABE from CentralSim. I have sended an email asking if they plan to update the scenery to the new airpor layout (the airpor was changed on September/23) and they never replied back.
SACO and SAZM from Simulacion Extrema. Both have the same problem.
Maybe you as a forum moderator have the tools to reach the developers. Marketplace product have bugs and the developers don’t fix them.
I don’t have any access to vendor information as Forum Staff. Per customer feedback earlier in Marketplace history, that’s why vendor contact information was made required on the product’s information page.
I understund and thanks for your quick answer. Maybe you can contact the MS marketplace team? so they can reach the addon developer and review an addon without updates since 2021.
It might be faster for you to submit a Zendesk ticket - that can routed directly to Marketplace team as we on Staff don’t have a contact there. They can send it to the right team and then they can contact the vendor assuming there’s an escalation route to ake.
Do you have the same issue if you follow the OP’s steps to reproduce it?
YES
Provide extra information to complete the original description of the issue:
ATIS gone from MMMD 127.900, the option to choose it from atc menu is not there. If tunned with external hardware is silent.
If relevant, provide additional screenshots/video:
Do you have the same issue if you follow the OP’s steps to reproduce it?
Yes, with other airfields
Provide extra information to complete the original description of the issue:
KSLC and U42 in northern Utah - Cannot tune in to the listed WX-ASOS/ATIS frequencies until after taking off from the ground. According to AirNav, 125.625 (ATIS for KSLC) and 134.425 (ATIS for U42) are not available options for ATIS in the ATC screen. Even after a manual input of the freqs, they will not tune in to ATIS as nothing can be heard, at least not until wheels up. Both Freqs extend from airports within 10 - 15 nm of each other, so range is definitely not an issue.
If relevant, provide additional screenshots/video: