Ben Gurion International Airport (IATA: TLV, ICAO: LLBG) (commonly known by its Hebrew acronym as Natbag) is the largest airport in Israel.
Released by Aerosoft at all major online markets and will be release at later stage via the MS MarketPlace.
10 Likes
Finally! was looking forward to it
When will it come to orbx central?
I hope soon enough, canât really promise due to the holidays
Hi guys I just bought Ben Gurion airport from the marketplace and installed it on my Xbox series X. I have a very good internet connection but this add-on just keeps crashing back to the main menu everytime I use it. Guys I live in Israel and would support anything that is developed over here, but this is a bad deal Please take it off the marketplace. Itâs a waist of money that I donât seem to be getting back.
Calling it a SCAM is highly inappropriate!! [Edit: the word SCAM was used in the title before Rockingjimmy919âs thread was merged with this one)
There could be multiple reasons why it doesnât work for you. So far I havenât seen any problems related to this addon.
Contact the developer. Aerosoft is a seasoned publisher and has reasonable quality control and its own forum.
I contacted them and they wonât refund my money so in my book itâs a scam like it or not. !
You contacted WHO? Aerosoft? Microsoft? David Rosenfeld?
Aerosoft of course wonât give you a refund, because they didnât sell it to you. With XBox addons you can only get a refund via the marketplace.
So basically youâre telling me youâre not actually interested whether there IS a solution for your problem. Your opinion is that itâs broken and solely responsible for the CTDs, even though - so far - youâre the only one who reported any problems with the product.
Well, I guess then youâre beyond help there and it would be best if you return it. Bye.
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if you bought it on marketplace you can request a refund
David Rosenfeld is on Facebook, if you have an account there you can contact him directly and let him know about your issues @Rockingjimmy919. Sometimes they have so many other things to do, they easily overhear such problems. After all, we are just human beings.
.×˘× ×׊ר×× ×× - ׊×ת ׊××× 
Asobo is aware of the issue, hopefully they will provide next week the root cause of the CTD. You have two options - to ask for a refund via the Marketplace or to wait a bit and get a new version which will work.
I understand your frustration but it is out of our hands. The Xbox is a close environment without the ability for the developers to test before, all QA is relied on Asobo and in this case no negative feedback was provided by them to indicate an issue with the product on the Xbox platform.
I am very disappointed in Asobo that they donât test before selling on their marketplace. But theyâre taking money from folks for add-ons that donât work.I Will be very dubious about buying from them again. I have already purchased from them lotâs of add-ons but not enymore.
I do understand your frustration but to open up a topic and call it a scam is not appropriate! Thereâs an issue with the product related only to the Xbox platform and the issue will be solved in cooperation between Asobo and Aerosoft.
Please delete your other post, it doesnât provide any benefit to solve the issue. We are working hard to get it sorted out and I will keep this post up-to-date with the findings.
I am still waiting for Ben Gurion airport that I paid for that crashes everytime I use it. I have uninstalled it, now itâs disappeared from the marketplace altogether. And no I will not delete my last post untill I get some customer satisfaction for an add on that I paid for that no longer exists !
LLBG (Xbox version) was taken down by Asobo from the Marketplace until the root cause of the issue will be found and fixed. Once it will be fixed you can re-install and enjoy it on Xbox.
As promised, I will update here once Asobo will re-upload the fixed version.
1 Like
Thank you for your help.
Still no Ben Gurion airport fix ? I paid for it & itâs been removed from the marketplace. When will I see it, or my money again ?
Itâs in Asobo hands at the moment, weâre still waiting for a feedback.
Regarding your money, you can always open a ticket via https://flightsimulator.zendesk.com/hc/en-us and ask for a refund, this has nothing to do with us.
I just want my Ben Gurion Airport ! And thatâs got everything to do with you !
I have issue with black screens at this airport when using it as an arrival airport but it works ok when departing from it. Using Pmdg 737 on Xbox series x.