Black Screen with White Border

And talk about the devil… my first CTD in months… cause: VCRUNTIME140…

I’ve just updated them to the latest versions. Hopefully that solves it…

You can find them here:

Edit: I now see you already had that link…

You can just install them and the old ones will be replaced. If you have 64-bit Windows, also install the x86…

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Note the updated version numbers…

Hi.

Logging into Zendesk created this entry in windows credentials which I suspect are used by MSFS to authenticate and download content.

→ virtualapp/didlogical

Bear in mind, my issue was with the launcher not initially downloading the gamefiles.

Also, remember that ucrtbase.dll is just the C runtime and not responsible for the issue. It is just the first chance exception handler for runtime issues, which in my case was a stack overflow caused by recursively calling on an authenticate function. Probably a “not happy path” which wasn’t tested for.

I’m now playing in MSFS with no issues now.

The runtime won’t be faulty. They are all side by side installed, meaning that an app which is linked against one version will load that version. You have the 2015-2019 one which is what the game requires.

I suspect something is failing in MSFS which isn’t being handled, thus the runtime gets to be the one who handles the exception.

Might be… but you can see the different version numbers… I have no idea what was ‘fixed’ between them, but they update them for a reason I presume? For me this was the fist time in the logs detecting VCRUNTIME as ‘cause’… but frankly I also suspect my nvidia drivers… I usually update to the newest… might not always be the best thing…

Anyway, troubleshooting these bugs is horrific. There’s just too many different pieces of software involved…

I have followed the advice from Zendesk and so far it looks like the app causing the crash in MSFS is Garmin Express. I disabled this in Startup and MSFS now working. Still have more to check as it is a very slow process. If I find other problems will update.

Found a second app causing MSFS to fail. This is Western Digital App Manager Launcher. All other were OK, so now fixed my problem.

Next time read carefully, please :wink:
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