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ISSUE DESCRIPTION
Description of the issue:
When launching MSFS24 with a Sony WH-1000XM5 bluetooth headset connected, not only MSFS24, but all audio in my computer is silent. When I close MSFS24, audio returns. This was not an issue in thousands of hours of MSFS20.
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes, Yes
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every time
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Launch MSFS24
- Don’t hear anything?
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are currently plugged in? Please name all of them as there could be a potential conflict.
I unplugged all peripherals, no change.
[PC Only] Are you using Developer Mode or have you made any changes to it?
Both on and off.
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use?
RTX 3070
[PC Only] What other relevant PC specs can you share?
N/A
MEDIA
Please add a screenshot or video of the issue occurring.
N/A
[END OF FIRST USER REPORT]
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