Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
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ISSUE DESCRIPTION
Description of the issue: The 737 Max in cold and dark state at the gate appears (visually) to have a GPU connected. When you go into the cockpit, there is a blue light in the OHP that says ground power is “Available”, but using the switch (which moves) to turn it on does not result in aircraft powering up with ground power. As a workaround I have to turn or BAT and then immediately start APU instead.
If applicable, which aircraft is experiencing this issue: Boeing 737 Max
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every flight starting at gate.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Just launch a flight starting at any gate cold and dark and try to enable ground power via the switch in the OHP
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant: HOTAS One & Pedals, Keyboard, Mouse
[PC Only] Are you using Developer Mode or have you made any changes to it? No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use? 3090
[PC Only] What other relevant PC specs can you share? 5950X, 64GB RAM, Win 11 Pro 24H2
MEDIA
Please add a screenshot or video of the issue occurring.
[END OF FIRST USER REPORT]
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