Boeing 747-8 (Asobo) avionics screens turning white after pause-resume for about 20 seconds

Bug Reporting Hub Aircraft & Systems
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ISSUE DESCRIPTION

Description of the issue:

Every time I resume from pausing the sim for about 4 minutes or more, the instrument screens go white for as long as approx. 20 seconds. It is acceptable for 2-3 seconds but this is too long.

This only happens with the Boeing 747 but not with other large aircraft.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Fly the Boeing 747 in free flight and stay in cockpit view

  2. Pause the sim for about 4 minutes or more

  3. Resume and the issue will appear.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: Controller + KBD + Mouse

[PC Only] Are you using Developer Mode or have you made any changes to it? No.

[PC, MSFS 2020 Only] Are you using DX11 or DX12? DX12

[PC Only] What GPU (Graphics Card) do you use? RTX 3060

[PC Only] What other relevant PC specs can you share? Ryzen 5 7600, 32GB DDR5 RAM

MEDIA

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Every time I resume from pausing the sim for about 4 minutes or more, the instrument screens go white for as long as approx. 20 seconds. It is acceptable for 2-3 seconds but this seems quite long.

Can anyone please confirm if you are facing similar issue?

This is in the official SU3 release.

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4

Seeing the same on both the retail SU3 build and the beta SU4 build - appears to be part of 2024’s aggressive unloading/loading of LODs and apparently systems whenever they’re not in view to boost performance.

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5

Thanks for confirming! As this is not happening for other large aircraft but only the 747, I will probably open a bug for this aircraft.

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6

Can replicate using the Escape key to pause the sim. Also blank screens are displayed if you spawned on the runway, it takes them a couple of seconds to load.

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When I was testing the 747 freighter on the runway the other night in 1.6.21.0 while doing repeated starts on a runway (don’t ask). The white screens were there until everything else loaded in then they popped into normal mode and looked fine. They may also have flipped back to white just by me going into extenral camera then returning to cockpit, I can’t remember for sure though. White is a weird colour though, it caught my attention. I didn’t specifically try pausing the sim though to see what happened.

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After pausing the sim with Escape key - did you keep it paused for about 4-5 minutes before resuming?

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No, maybe around 5 seconds. So definitively something is going wrong if you need to wait 4-5 minutes. Let me do another test making sure I pause the sim 4/5 minutes. Maybe I did not wait so long in my test.

Edit: paused the sim 5 minutes and it took 11 seconds for the white screens to recover.