ISSUE DESCRIPTION
Description of the issue:
While flying the default Boeing 787-10 on PlayStation 5, entering and executing an arrival/approach route (STAR/Approach) into the FMC/CDU causes the entire simulation to freeze completely, followed by a Crash to Desktop (CTD) back to the PlayStation 5 home screen.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Intermittently to frequent, especially during the descent phase of long-haul flights when approaching dense airspace/airports like LTFM.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
1. Load a flight with the Boeing 787-10 (e.g., OMDB to LTFM).
2. During the descent phase, open the CDU / FMC and navigate to DEP/ARR → LTFM ARRIVALS.
3. Select STAR (ERSE1A) and Approach (ILS 34L with SADIK transition).
4. View the LEGS page with pending changes and route discontinuity present.
5. Notice that before or right after confirming the changes, the game completely freezes/locks up and shortly crashes to the PS5 dashboard (CTD).
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
DualSense Wireless Controller
[PC Only] Are you using Developer Mode or have you made any changes to it?
N/A (Console)
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A (Console)
[PC Only] What GPU (Graphics Card) do you use?
N/A (PlayStation 5)
[PC Only] What other relevant PC specs can you share?
PlayStation 5 (Standard Edition)
MEDIA
Please add a screenshot or video of the issue occurring:
(Attach your CDU screenshot or video clip showing the freeze here)