Boeing 787-10 Dreamliner missing from aircraft selection

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ISSUE DESCRIPTION

Description of the issue:
Until last night, I was playing with Boeing 787-10 Dreamliner. When I signed-in to MSFS2024 Free Flight this morning, the airplane selection had changed to Cessna 172 Skyhawk. Clicked on the Skyhawk to change aircraft back to 787, I found non 787 in the list. Signed-off, turned off the XBox console, and started up again but the aircraft is still missing.

If applicable, which aircraft is experiencing this issue:
Boeing 787-10 Dreamliner

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Started this morning on March 25, 2025.

REPRODUCTION STEPS

Go to Free Flight
Please list clear steps you took in order to help our test team reproduce the same issue:

1.sign into MSFS2024
2. Click on Free Flight
3. Cessna 172 Skyhawk is shown as the selected aircraft. Until last night, 787-10 was the selection.
4. Click on the Cessna 172 Skyhawk to change aircraft.
5. Select All or Airplane. Three Boeing aircraft is shown in the list, 737 Max, 747-8 and F/A-18E Super Hornet.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
I have the Premium Delux version on my XBox. No mods and add-ons are included.
What peripherals are you using, if relevant:
XBox, Thrustmaster Boeing Edition, a mouse and a keyboard…probalby not relevant in this case.

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.


[END OF FIRST USER REPORT]


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Have you downloaded the Sim Update 2 (v1.4.7.0) ?

Release Notes shows SimUpdate 1 Release 1.3.23.0.
“My games & apps”>“See All”>“Manage”>Updates show “No updates currently available”.
If I remember correctly, I received a notification for SimUpdate 1.
I don’t think I received one for Sim Update 2 yet.

Did you purchase Boeing 787-10 with 2024 or
was it transferred from 2020 to be upgraded to 2024 version?

I believe Boeing 787-10 was included in the MSFS 2024 Premium Deluxe Edition. I have been flying the aircraft since the MSFS 2024 became generally available. I am a new user of the flight simulator. I did not own the 2020 version.

It looks like the MSFS 2024 has been downgraded to the Standard Edition. I don’t see any of the aircraft listed in the Deluxe Edition on the MSFS home page…

Do you have the same issue if you follow the OP’s steps to reproduce it?
• I have the same issue

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Below is the solution I had received for the problem I reported.

We checked your account and we can see the premium deluxe content in your inventory.

Make sure you have enabled the content from My library:
[How to enable and disable content in the simulator – Microsoft Flight Simulator Support]
https://flightsimulator.zendesk.com/hc/en-us/articles/17373373933340-How-to-enable-and-disable-content-in-the-simulator