Cannot install MSFS from MS Store

I can’t install msfs for some reason. When I click install in the MS Store, it takes about 5 min for this window to pop up, but as you can see install is greyed out. The path looks like its loading but it just stays like this forever. Anyone that can help?

Have you tried via the Xbox app?

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What drive are you trying to install the sim on?

It cannot be the root of a drive, if you are trying to install in a drive other than C:/ you need to create a folder first. Call it whatever you like.

I have precisely the same issue :frowning:

Im trying to install it over Microsoft Store.
I cannot click on Install (greyed out).
Tried may things (windows updates, reset MicroSoft store, log off/on the MS account,…) → no luck :frowning:
In my Microsoft Store I own many games, I tried to reinstall them and have no issue. The only issue I have is the reinstallation of Flight Simulator.

Any idea or clues ?

Install MSFS via Xbox app.

Xbox App on Windows PC

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Problem is now solved. You’re right, I had to install it over Xbox app (which was not the case when I installed the game for the first time years ago). Problem, my XBOX app didn’t start because the game service (service de jeux)app was corrupt. So I had to uninstall xbox AND game services app, then reinstall them… and … BINGO :slight_smile:

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It seems like the install is at different apps depending on the authentication of the purchase status (MS Account) or whatever it is called.

New install must be done via the MS Store app in order to verify the purchase.

Any re-installs after that must be done on the Xbox app.

If you de-install FS2020, then you will need to install from the MS Store app to verify the purchase.

I may be wrong about this.

Installation MSFS via MS Store app was a long time ago, and for quite some time, we’ve been installing it via Xbox app. This has nothing to do with what you mentioned about purchase verification. For example, I recently bought MSFS 2024 and installed it directly through the Xbox app.