Cannot load MSFS2024/MSFS 2020 [12-Nov-2025]

Stuck on 0% loading languages, both before and after Windows 11 update.

Prague, Czech Republic

I was stuck on ‘authenticating’ message , waited 30 mins .. now opening the game last 2 times, it CTD’s while intial load screen is shown.

Edit - rebooted and now this is the message I see (not same as shown in the pinned message)

Hi @UnknownAv8tr,

Sorry that this issue is still affecting you. We have pinned a banner message at the top of every forum page notifying players of our awareness of this issue, and that it is being investigated: Server Authentication Issues 2025-11-12 - Official Microsoft Flight Simulator / News & Announcements - Microsoft Flight Simulator Forums

We’ll ensure to update this post, alongside provide information within this forum thread, when we are able to.

Thanks
The MSFS Team

5 Likes

You did read that huge notice about server outages on the top of every page of the forum, didn’t you?

我刚试了,还进不去

坐标沈阳

Moderator Edit: I just tried and still can’t get in

Coordinates: Shenyang

VPN worked for me out of Bris if you have one. :+1: Selected Italy.

Yes, of course and I have been in contact with Zendesk that suggested some of the things I’ve been trying as they seem to have helped others solve their issues. Also, it seems erratic as some have problems, others don’t. I’m just a bit frustrated because tomorrow I’ll be in a real A320 simulator and I wanted to practice a few scenario’s in the sim. In fact I took an extra day off, only to find I cannot start the sim.

Try using a free VPN and connect to a different server, that has worked for a lot of folks.

I can authenticate fine, but it gets stuck in 0% Loading language.

Did the same, at least i know its not my end! But, on the other hand this shouldn’t be a problem that we’re having in the first place!

Não foi possível efetuar sua entrada no Xbox Live: erro: (0x80004005) 2020/2024

Moderator edit: Unable to sign in to Xbox Live: Error: (0x80004005) 2020/2024

I live in Singapore and I never got this issue (started a flight about 1.5 hr ago which is still ongoing) for MSFS2024. But I have heard many people having it and they all seem to be living in the US

Unable to launch. Shows xbox sign in error.

2020 is working for me as usual in western Australia. But not 24.

Hi,

Some good news. My MSFS 2020 is working normally again.

France 14:20 local time (13:20 UTC)

I tried that - a server in Europe - didn’t work. Well, we’ll just have to wait it out. At least it isn’t a problem with my end..

I am from Shanghai, China, and this shabby MSFS has seriously affected my user experience and rights.
Starting from around noon today (local time in China), I have been unable to log in to msfs2020. Every time I log in, I receive the following two error messages:

(I am MSFS2020 from Microsoft Store)

UPDATE: Now it won’t even sign-in to Xbox Live.

From Edmonton, Canada. As of 6:35am using Xbox PC App..

MSFS 2024 something new that I’m seeing this morning..

Tried “Play offline” option – results –>> Game launches but crashes in few seconds.

Also, I experience Xbox sign-in error

Just got kicked from 2020 loaded back in and now there’s no online services. 24 still won’t load either. What is going on :sob: