Cannot start MSFS2024 Exception code: 0xc0000005

[EnforcedOcean94]

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ISSUE DESCRIPTION

Description of the issue: Cannot start MSFS2024 due to Exception code: 0xc0000005 error during initial loading screen. Removing MSFS2024 manually and re-installing temporarily fixed the issue then error came back when trying to start a day or so later.

I would get the same issue in MSFS2020 and would only be fixed by a re-install, very annoying it has persisted to MSFS2024. I have tried the various solutions on forums, do not have package manager installed etc. and MSFS worked after initial install for a week or two before this issue started, and worked again when I reinstalled, however that is not an acceptable thing to have to do each time I want to use this purchase.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes, no community mods installed.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Started MSFS2024.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
NVIDIA GTX 1070Ti

[PC Only] What other relevant PC specs can you share?
Intel(R) Core™ i5-8400 CPU @ 2.80GHz 2.81 GHz
Windows 10 Home 22H2 19045.5131

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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[TheSevenflyer]

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

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