Another possibility is the SU version. If they are running the latest SU4 Beta, that might be an issue. As I mentioned, I am running the current official SU3 release of the PC Store version, not the SU4 Beta.
There are other threads that speak directly to SU4 Beta bugs, that might reveal if this is one of them.
A different subject, but my control E seems to have stopped working in MSFS 2024. I havenāt a clue, nor the patience at the moment to try to figure it out. Whack-a-mole, again! Iām just going to enjoy flying my CAP-4 for awhile, before tackling this one!
I havenāt yet - about to give it a try in 1.6.31.0 to ensure that the bug persists in the current build and if it does Iāll open one and share a link here for visibility to those with the issue.