Can't launch the sim

All of a sudden game won’t update / launch.
When I try to update it through the Microsoft Store it attempts to download it then I get the error message “something happened on our end”.

Pretty much stuck on what to do next, heard reinstalls aren’t even fixing the problem.

Here is a link to a thread with a lot of similar issues,

OK fellas I found the fix!
So after uninstalling make SURE you keep your old directory. REINSTALL.
When it asks you to install specify the same install path as the old one.
It should then skip the base file size and remember your old install, installing only the new updates required.

This worked for me completely! Hope this helps

1 Like