ISSUE DESCRIPTION
Description of the issue: I try to switch to VR using either the button I’ve assigned on my joystick or clicking switch to VR from settings
The window msfs 2024 is running in goes black, then back to 2d mode. Nothing happens in VR.
No error is shown, just doesn’t work.
FREQUENCY OF ISSUE
Everytime
REPRODUCTION STEPS
See description
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What VR peripherals are you using: Pimax Crystal, other games are working, PimaxXR but I think I’ve tried SteamVR too
[PC Only] Are you using Developer Mode or have you made any changes to it? No changes, it’s possible I installed then uninstalled DLSS 5 but I also used Steam’s verify files feature which said it was all fine
[PC Only] What GPU (Graphics Card) do you use? RTX 5090
[PC Only] What other relevant PC specs can you share? r7 9800x3d, 32GB RAM, Windows 11
I heard it could be using DLSS, so I flipped to TAA mode for both 2d and vr settings and tried in VR, same result.
MEDIA
It’s just a black screen.. not too exciting
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That is my experience. I have to go into MSFS Settings under the VR Mode tab and click on the top button. Sometimes my keyboard or joystick button works then.
This is not an MSFS issue (99% sure). Whenever I’ve had the effect you describe, there was some issue with the general VR setup, like steamVR or whatever OXR runtime not running properly, or the wrong runtime being selected, or the HMD somehow not being connected properly.
Are you able to run other OXR games?
Thanks all
@SearBreak225638
No have tried this, same result.
@BearsAreCool510 Interesting.. I tried an OpenXR game specifically(Hubris in OpenXR mode) and having a similar issue.. you might be on to something. I’ll reach out to Pimax customer service.
In case anyone else stumbles across it, Pimax customer support was able to help me fix it.
Specifically the fix was:
Close Pimax Play from the system tray, and any other VR related programs. Press the Windows Key + R, type “regedit” (no quotes), and press Enter to open the Registry Editor. Find and delete “HKEY_LOCAL_MACHINE\SOFTWARE\Khronos” folder inside regedit. It is very important that you delete this exact folder and nothing else. Then restart Pimax Play. Then open the game you want to play and test if the issue is solved.
I don’t fully understand but the customer service rep suggested that in my case it likely happened because I was toggling back and forth between PimaxXR and SteamVR in Pimax EVO and tried some combination that had mismatching SteamVR and PimaxXR runtimes between some game and Pimax Play.
Interesting. If the issue was coming up when using steamVR, it should’ve also been enough to simply set steamVR as its OXR runtime, I think that was the issue on my end when I had this issue.
Guess it could also happen when using PiPlay and having a non-pimax OXR runtime set there.
This happened to me again, I finally switched back to Pimax Play instead of Pimax Evo which seems to have fixed this, hopefully they fix this soon