Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
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One for aircraft if related (start typing in your aircraft name in the tag section and pick correct option)
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue:
Mission failing - passenger transport with 737 at airports that don’t have jetways.
99% of the times (might be 100%) the passenger loading stops at 39%. Waiting for 15 min. or so but nothing, rest of the passengers stay in the bus.
Most of the times when I skip to taxi I get the message mission failed due to leaving the ramp (or some stuff like that). Other times did load but the 737 max falls out of the sky and I get s penalty for exceeding G-force. Before SU3 it was not an issue
When there is a jetway at the airport there is no problem.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Everytime it’s needed to skip to taxi
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Start a passenger transport mission at an airport without jetways
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Start load passengers and wait… at x % the passengers stop loading and stay in the bus (for me it’s most of the times around 40%)
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Skip to taxi and see what happens
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using:
Not relevant
[PC Only] Are you using Developer Mode or have you made any changes to it? No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use?
Rtx 4070 ti super
[PC Only] What other relevant PC specs can you share?
i14900 kf, 64 Gb ddr5 6400, 3440x1440 120Hz monitor
MEDIA
Please add a screenshot or video of the issue occurring.