Change forum topic classification/bug reporting process

Too often, threads that are bug reports require actual discussion. Many users don’t know the definition of a bug to begin with and discussion amongst users might be able differentiate what might be an unrelated issue, including misunderstandings about how things are supposed to work (the “feature/not a bug”) or perhaps bad data (bug or no?). The other overriding issue is that bugs change and evolve over time as fixes and tools are created to mitigate them.

Additionally, forum searches and even recommended threads steer us toward these bug reports, which are not always blatantly obvious as such. Things also get reclassified after discussion already begins. But once bug tagged, any further discussion, even if relevant, gets shut down.

I understand that the bug threads are maintained so that devs can do their dev processes. So it would be helpful for every “bug” thread to have a parallel, linked discussion thread that doesn’t interfere with bug discussion and dev processes.

Been thinking for a while that there might be a better process for this, if nothing else just to let Hester get some occasional sleep instead of having to reclassify posts.

In one sense when a bug is marked as feedback logged or bug logged, then maybe let the discussion begin?

Several layers of gray here I guess.

Not urgent, but since the template has come up, it is entirely PC-centric and not friendly nor informative for reporting bugs on the Xbox platform. Might be a good idea to either expand the template or create a different one for reporting by Xbox users?