We understand how incredibly frustrating this is folks, and rest assured that we are investigating this as a priority.
Please ensure that you fill in the new survey we’ve created to gather data as best as you can, so that we can feed this back to the development team.
Whilst you’re always welcome to convey negative sentiment on these forums, especially when there is a problem like this affecting so many, please can I request that we keep comments constructive as per our Code of Conduct. Comments that aren’t constructive do nothing but take our time away from being able to try to help.
Once again, we are continuing to investigate this and appreciate your patience and feedback. We’ll be sure to provide any further information when we are able to do so.