Connect to Xbox Network infinite loop

Bug Reporting Hub Install, Performance & Graphics
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:white_check_mark: SIM INFORMATION

This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.

:white_check_mark: ISSUE DESCRIPTION

  1. Description of the issue:
    After clicking Connect to Xbox Network I login with my Microsoft account. Shortly after authenticating on the app I am dumped back to the Connect to Xbox Network and no matter how many times I login I am asked to connect and login again and again.

Checked event log, no exceptions, no information on what has happened and why it failed to connect. I was on the Tech Alpha and I didn’t experience any issues with this account (my email on this forum).

Also there is no mouse cursor and a spinner on the Connect to Xbox Network screen so I sat there for an hour assuming it was doing something. Utterly embarassing level of testing.

:white_check_mark: FREQUENCY OF ISSUE

How often does this occur for you? (Example: Just once, every time on sim load, intermittently)

Every time

:white_check_mark: REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue.

  1. Run game
  2. Click Connect Xbox Network
  3. Sign in to Xbox
  4. Repeat steps 2 and 3 forever

:white_check_mark: YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

  1. [PC Only] What other relevant PC specs can you share?
    9800X3D / 4090 / 48GB RAM

:white_check_mark: MEDIA

Please add a screenshot or video of the issue occurring.

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[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
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2

I have fixed this by changing my Time & Language settings to Set the time automatically ON

I figured this out because Azure was also not letting me login (although other MFA services worked fine) and this was a recommended step to solve the issue.

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3

For whatever buggy reason when Xbox store/Microsoft password box came up my cursor was not appearing. Then it wouldn’t type. I used the passcode pin of my PC. Then hey presto I was in. Very buggy but I’m in and done 2hrs.

Side note!
One flight was buggy as had to re-start. Apart from that I’m up and running. It’s definitely more immersive. Fly a small plane from a small airfield surrounded by trees. You’ll know what I mean.

4

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

To the connection page, the mouse will not work. Therefore, I could not click “correct to Xbox network “ button, which caused an infinitive loop.

5

I had the same issue. The problem was in Time & Language settings and then in Date, time & regional formatting. There I changed the regional format from English(US) to English (Europe) and it worked!