ISSUE DESCRIPTION
Description of the issue: If I have a temporary disruption to my internet connection, MSFS pauses and explains Network Connectivity is lost which I understand is normal. However, when that internet connection returns back the sim never acknowledges it has internet connection again. It explains in the message that it will remain paused until I get internet connectivity back. This results in having no choice but to quit the flight (I’ve left it two hours in the past)
Monitoring the network activity of flightsimulator2024.exe I can see it makes a number of regular calls to userpresence.xboxlive.com, c1771.playfabapi.com, peoplehub.xboxlive.com, and numerous others which are clearly related to Microsoft, Azure, Xbox and similar services. When the internet drops I see some of these fail and is when the messages of instability and ultimately the connection lost. When my internet restores (sometimes it’s only 1-2 minutes offline) I see these requests continue to return with a 200 response and a data playload return, which confirms internet connectivity is back. Other applications using the internet also work as normal after the internet is restored. It is only MSFS2024 that seems to think the internet is not active, despite it receiving data from the internet.
I have attempted switching between ethernet and wireless (wifi), restarting my internet router, using my phone as a hotspot, disabling firewall on Windows. I have no third party anti-virus or firewall.
Everything on my computer continues to work as normal once my internet is restored from what is usually a very brief outage, except for MSFS2024.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
This happens everytime when my internet drops out during a flight. It’s a point of no return once I see it.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Have internet connection drop out to trigger the warnings associated to an unstable internet until eventually the sim pauses with the display “Connetion to Network Lost”
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Restore Internet connectivity
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Connection to Network Lost window never goes away or unpauses despite a positive internet connection
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using:
[PC Only] Are you using Developer Mode or have you made any changes to it? - No
[PC, MSFS 2020 Only] Are you using DX11 or DX12? N/A
[PC Only] What GPU (Graphics Card) do you use? 4090 Aero OC
[PC Only] What other relevant PC specs can you share? 7800X3D, 64GB DDR5 RAM
MEDIA
This image shows the network activity in front of the message. Failed connections would be in red, those in black are good responses to the online requiests; as you can see connections to BeyondATC’s engine is working fine with data returned, as are the periodic connections to MSFS 2024 endpoints, also returning data or a response. It seems MSFS2024 does not pull itself out of this state when it should be?
