Connection Vatsim lost when entering settings menu during flight

User Support Hub Miscellaneous
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1

ISSUE DESCRIPTION

Description of the issue:

When flying on Vatsim the connection with Vatsim is lost when entering thecsettings menu

If applicable, which aircraft is experiencing this issue:
FENIX A321

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
NO

FREQUENCY OF ISSUE

Every time when you enter the settings menu during flight.

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.start a flight
2.conect to Vatsim on the required frequency
3.press escape to enter the settings menu

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
RTX 4070 Ti Super

[PC Only] What other relevant PC specs can you share?
Ryzen 9 9950X3D
64 GB
WINDOWS 24H2
2 4K MONITORS
NIVIDIA 576.15

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Hi @RupkeS75 ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

3

I can confirm the problem. Doesn’t happen with FS 2020. A fix would be great!